Cancellation Policy

Our booking and cancellation policies have changed since COVID -19

We require a credit card on file for booking each appointment.

If you do not show up to an appointment 50% of the service will be charged to your card on file.

 If you are later than 15-minutes 25% of your service will be charged and we will have to rebook for a later date.

If you need to cancel your appointment due to NON-COVID reasons, please give us 24 hours’ notice otherwise we will process 50% of the service to your credit card on file. 

If you are experiencing symptoms of COVID-19 prior to your appointment please let us know ASAP, so we can rebook you.

If you contract COVID-19 after being in the salon, please contact us IMMEDIATELY  to keep our staff and other clients safe.

We reserve the right to refuse a service if you are experiencing COVID-19 symptoms the day of your appointment or have falsely filled out this questionnaire.

 

 

The health and safety of our employees and guests is our top priority. Please follow the advice of local health authorities and check government websites for directives, orders and bylaws in your community and the City of Toronto.